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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Izzy Calkins

October 28, 2026

5  out of  5
rating by Izzy Calkins
"I would definitely recommend Tasha and her team! Everyone is so helpful and very sweet!"
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Linda Alley

October 25, 2026

5  out of  5
rating by Linda Alley
"Always outstanding help"
We responded:
"Wow, thank you for this amazing review, Linda! We’re so glad we could give you outstanding help — it’s our goal to make every visit count. Can’t wait to see you again!"
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Ashley Morris

October 23, 2026

5  out of  5
rating by Ashley Morris
"The best all around!!"
We responded:
"Thanks so much, Ashley! We’re thrilled to hear you had the best all‑around experience with us. Your kind words mean a lot to our team, and we can’t wait to welcome you back soon."
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Sharon Estepp

October 22, 2026

5  out of  5
rating by Sharon Estepp
"Fast, Friendly, and really great rates!"
We responded:
"Thank you so much for the 5-star review, Sharon! We truly appreciate your support and are grateful you took the time to share your rating. We look forward to serving you again soon!"
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Jodie Latham

October 22, 2026

5  out of  5
rating by Jodie Latham
"I cannot say enough good things about Megan Nowell at State Farm! She went above and beyond to help me find the best coverage at a price I could actually afford. Thanks to her, my insurance is LOWER than it has been in the last FIVE YEARS! 🙌
She truly made the entire process so easy and stress-free!
If you’re looking for insurance or just want to see if you could be saving money, I HIGHLY recommend giving Megan Nowell at Tasha Johnson State Farm a call! You won’t regret it! ❤️"
We responded:
"Thank you so much for sharing this, Jodie! We are so lucky to have Megan on our team, and we are thrilled she was able to get your rate down while keeping the process smooth for you. Welcome to the family and thank you for the wonderful recommendation!"
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Stacey Reed

October 21, 2026

5  out of  5
rating by Stacey Reed
"Tasha and her team were very kind and professional. They met our needs and were cheaper than our prior carrier. Highly recommend."
We responded:
"Stacey, thank you for sharing your experience! Providing kind, professional service while finding coverage that fits your budget is always our top priority. We truly appreciate your business and your recommendation!"
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Garret Cook

October 21, 2026

5  out of  5
rating by Garret Cook
"Tasha and this team are phenomenal at what they do. They are always there when I have questions with unreasonable hospitality."
We responded:
"Garret, thank you so much for the incredible words! Providing exceptional support and hospitality is always our top goal. Tasha and the team are so happy to serve you!"
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Donna Barber

October 21, 2026

5  out of  5
rating by Donna Barber
"The best customer service ever!!! The entire staff has been professionally trained to give each client the best possible experience with their agency."
We responded:
"Thank you so much for the glowing review, Donna! Hearing that you had the best customer service ever truly makes our day. Tasha and the entire team work hard to ensure every client gets top-tier care, so knowing that dedication shines through means everything to us. We’re so grateful to have you with us!"
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Colin Vickrey

October 20, 2026

5  out of  5
rating by Colin Vickrey
"Amazing Agent and team!"
We responded:
"Colin, thank you for the 5 stars! We’re so glad you had a positive experience. Have a wonderful day!"
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Brenda Harris

October 20, 2026

5  out of  5
rating by Brenda Harris
"Tasha and her team will go above and beyond to try to help you with your insurance needs!"
We responded:
"Thank you so much, Brenda! 😊 Helping our clients with their insurance needs is our top priority, and we’re so glad to know you felt supported. We appreciate your recommendation!"
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Lori Barber

October 20, 2026

5  out of  5
rating by Lori Barber
"Tasha and her team have gone above and beyond to earn our business over the years. What start out as life insurance has now grown into life, home, auto, business, and financial planning. She is helping us reach all our goals a little at a time."
We responded:
"Lori, thank you so much for taking the time to share this! Watching your family and business grow over the years has been such an honor for Tasha and our entire team. We are so proud to partner with you across your life, home, auto, business, and financial planning goals, and we look forward to helping you reach every milestone ahead. Thank you for your continued trust and loyalty!"
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Tiffany Matheny

October 20, 2026

5  out of  5
rating by Tiffany Matheny
"Tasha Johnson’s State Farm in Lexington Tn has the best ladies! Kim saved me so much money from what I was currently paying for 5 years with Progressive! She answered all my questions that I had and was so patient with all of mine 😅 Megan, Kim and Tasha are the best trio!"
We responded:
"Thank you so much for sharing your experience, Tiffany! Switching insurance can feel overwhelming, but we’re thrilled Kim made the process smooth, patient, and budget-friendly for you. Tasha and the entire trio appreciate your kind words and look forward to taking care of you for years to come!"
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Misty Brasher

October 16, 2026

5  out of  5
rating by Misty Brasher
"We love State Farm -Tasha Johnson!
We have all our insurance with them and Megan is great to work with! They give us fast service with great rates!"
We responded:
"Thank you so much for your kind words, Misty! We’re thrilled to hear that you love being part of our State Farm family. It’s wonderful to know you trust us with all your insurance needs, and we’re especially glad to hear Megan has made your experience such a great one. Our team works hard to provide fast, friendly service and competitive rates, and your feedback means the world to us. We appreciate you and look forward to continuing to take great care of you!"
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Michelle Westman

October 15, 2026

5  out of  5
rating by Michelle Westman
"Megan's customer service was excellent!!"
We responded:
"Thank you so much!"
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Dana Davidson

October 7, 2026

5  out of  5
rating by Dana Davidson
"Best agent and staff ever for State Farm!"
We responded:
"Thank you so much for the 5-star review! We truly appreciate your support and are grateful to have you as part of our State Farm family!"
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Stacey Little

September 30, 2026

5  out of  5
rating by Stacey Little
"Kim was very sweet, she explained everything to me, and got everything done quickly!"
We responded:
"Thank you so much for the kind review! We’re glad Kim took great care of you and made everything easy to understand and quick to get done. We appreciate you trusting our team with your insurance needs!"
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Clifford Moss, Jr.

September 24, 2026

5  out of  5
rating by Clifford Moss, Jr.
"Megan was excellent!"
We responded:
"Thank you for the 5-star review! We’re so glad Megan provided you with excellent service. We appreciate you choosing our State Farm team!
"
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vernon lewis

September 17, 2026

5  out of  5
rating by vernon lewis
"i needed help on a claim and they helped me."
We responded:
"Thank you for the 5-star review! We’re so glad our team was able to help with your claim. We appreciate you trusting us to be there when you need us!
"
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Maronda Wilbanks

September 16, 2026

5  out of  5
rating by Maronda Wilbanks
"Tiffany was very helpful and prompt with assistance!"
We responded:
"Thank you for the great review! We’re so glad Tiffany was able to provide prompt and helpful service. We appreciate you trusting our team with your insurance needs!
"
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Dean Troutt

September 16, 2026

5  out of  5
rating by Dean Troutt
"The girl help me did a fantastic job I deeply appreciate the help"
We responded:
"Thank you so much for the kind words! We’re glad our team was able to provide you with great service and the help you needed. We truly appreciate your business and your review!
"
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Allen Baker

September 15, 2026

5  out of  5
rating by Allen Baker
"Excellent customer service friendly and professional Tiffany was amazing she is a wonderful person thank you all so much"
We responded:
"Thank you so much for the kind review! We’re so glad Tiffany took great care of you. She is a wonderful part of our team, and we truly appreciate you trusting us with your insurance needs!
"
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Billy Goodman

September 15, 2026

5  out of  5
rating by Billy Goodman
"From the first minute I walked through the door I felt like this is family. My agent was Kimberly Thomas who made me feel like I had known her my whole life. She was very knowledgeable caring and concerned about my needs. Once Kim and I decided on the policy my wife and I needed I said let’s do it. State Farm in Lexington, Tn. located right beside the Hospital is where to do for all your insurance needs. I was very pleased with my outcome."
We responded:
"Thank you so much for the wonderful review! We’re thrilled that Kim made you feel right at home and took the time to understand your insurance needs. Making our customers feel like family is so important to us. We truly appreciate you and your wife trusting our Lexington team and look forward to serving you for years to come!
"
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selena powers

September 10, 2026

5  out of  5
rating by selena powers
"Are always very pleasant and eager to help whenever problems arise . Go above and beyond the call of duty to solve the issues ."
We responded:
"Thank you so much for your kind words! We’re always happy to help and do everything we can to make things easier for our customers. We truly appreciate your trust in our team!
"
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R Britton

September 9, 2026

5  out of  5
rating by R Britton
"Kim was extremely helpful and efficient. I have had nothing but exceptional service from Tasha Johnsons State Farm office."
We responded:
"Thank you so much for the 5-star review! We’re glad to hear that you had a great experience with Kim. We truly appreciate your kind words and your trust in our team. It’s always a pleasure to serve you!
"
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Stephen Watson III

September 4, 2026

5  out of  5
rating by Stephen Watson III
"Needed roadside assistance but mistakenly called Lexington Office when I reached out for assistance. Tiffany offered to help but I did not want to bother her since I am insured out of Henderson. Henderson, not much help other than a referral to an app and a roadside assistance phone number. Roadside assistance was wreck on so many levels, but that is another story. Frustrated and annoyed at what seemed like 20 minutes, I then, went back to a truly exceptional office service service provider, Tiffany Matheny at the Lexington Office, who resolved everything with a level of care, service and professionalism seldom if ever seen. Tasha is quite nice, proficient and very helpful and the Henderson Office is generally spot on. But wow, Tiffany Matheny is clearly a star employee that generates a most favorable impression for Tasha, the Lexington Office, and State Farm. She handled everything quickly, efficiently and with a level of follow-through/personal style that was a delight. First review in 69 years as I usually do not bother. However, Tiffany deserves a special shout-out and I would say that if you need service when you are in need, the very best can be found with Tasha, State Farm and most decidedly, with Tiffany."
We responded:
"Thank you so much for taking the time to share your experience! We’re incredibly proud of Tiffany and the care she provides to our customers. We truly appreciate your kind words and are so glad she was able to step in and get everything taken care of for you. Thank you for trusting our team—we’re always happy to help!
"