Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of selena powers

selena powers

September 10, 2026

5  out of  5
rating by selena powers
"Are always very pleasant and eager to help whenever problems arise . Go above and beyond the call of duty to solve the issues ."
Profile photo of R Britton

R Britton

September 9, 2026

5  out of  5
rating by R Britton
"Kim was extremely helpful and efficient. I have had nothing but exceptional service from Tasha Johnsons State Farm office."
We responded:
"Thank you so much for the 5-star review! We’re glad to hear that you had a great experience with Kim. We truly appreciate your kind words and your trust in our team. It’s always a pleasure to serve you!
"
Profile photo of Stephen Watson III

Stephen Watson III

September 4, 2026

5  out of  5
rating by Stephen Watson III
"Needed roadside assistance but mistakenly called Lexington Office when I reached out for assistance. Tiffany offered to help but I did not want to bother her since I am insured out of Henderson. Henderson, not much help other than a referral to an app and a roadside assistance phone number. Roadside assistance was wreck on so many levels, but that is another story. Frustrated and annoyed at what seemed like 20 minutes, I then, went back to a truly exceptional office service service provider, Tiffany Matheny at the Lexington Office, who resolved everything with a level of care, service and professionalism seldom if ever seen. Tasha is quite nice, proficient and very helpful and the Henderson Office is generally spot on. But wow, Tiffany Matheny is clearly a star employee that generates a most favorable impression for Tasha, the Lexington Office, and State Farm. She handled everything quickly, efficiently and with a level of follow-through/personal style that was a delight. First review in 69 years as I usually do not bother. However, Tiffany deserves a special shout-out and I would say that if you need service when you are in need, the very best can be found with Tasha, State Farm and most decidedly, with Tiffany."
We responded:
"Thank you so much for taking the time to share your experience! We’re incredibly proud of Tiffany and the care she provides to our customers. We truly appreciate your kind words and are so glad she was able to step in and get everything taken care of for you. Thank you for trusting our team—we’re always happy to help!
"
Profile photo of P F

P F

September 3, 2026

5  out of  5
rating by P F
"These ladies are always helpful and take care of us thoroughly and thoughtfully. Always a great job!!!"
We responded:
"Thank you so much for the kind words! We truly appreciate your trust in our team and are so glad to hear you always feel well taken care of. It’s our pleasure to help, and we appreciate you!
"
Profile photo of Ron Harris

Ron Harris

September 3, 2026

5  out of  5
rating by Ron Harris
"Kim is always helpful in resolving all issues and questions. For my account."
We responded:
"Thank you so much for the kind words! We’re glad to hear Kim is always there to help with your questions and take care of your needs. We’re blessed to have her on our team and truly appreciate you trusting our office!
"
Profile photo of Stephanie Maples

Stephanie Maples

September 2, 2026

5  out of  5
rating by Stephanie Maples
"Very professional! Always satisfied with their customer service! A wonderful company to do business with."
We responded:
"Thank you so much for the kind words! We’re grateful for your trust in our team and so glad you’ve had a great experience with our office. We truly appreciate your business and the opportunity to serve you!
"
Profile photo of Joel Spencer

Joel Spencer

September 1, 2026

5  out of  5
rating by Joel Spencer
"Very attentive to your needs and available, I much appreciate the time and dedication!"
We responded:
"Thank you so much for the kind words! Taking the time to listen and be there when our customers need us is so important to our team. We truly appreciate your trust in our office and the opportunity to serve you!
"
Profile photo of Linda Pickett

Linda Pickett

September 1, 2026

5  out of  5
rating by Linda Pickett
"Kim was extremely helpful and knowledgeable in helping to do comparison rates with the current company versus State Farm and saved a big difference in both house and car insurance. Truly appreciated the time and explanation. Great company!!!"
We responded:
"Thank you so much for the kind review! We’re glad Kim was able to take the time to explain your options and help you save on both your home and auto insurance. We truly appreciate you giving our office the opportunity to earn your business and look forward to taking great care of you!
"
Profile photo of J.R. Livingston

J.R. Livingston

August 31, 2026

5  out of  5
rating by J.R. Livingston
"I have for several years, appreciated the courtesy and prompt response to any concerns that I might have had. Thank you to the Tasha Johnson team for making the insurance process manageable. Thank you Megan for your time and patience. I truly appreciate that."
We responded:
"Thank you so much for your kind words and for trusting our team over the years! We’re grateful to know we’ve helped make insurance a little easier for you. Megan will especially appreciate the shoutout! Thank you for allowing us to serve you—we truly appreciate your business!
"
Profile photo of Ricky Taylor

Ricky Taylor

August 29, 2026

5  out of  5
rating by Ricky Taylor
"Enjoyable..."
We responded:
"We enjoy working with you too Mr. Taylor. Thank you for the review."
Profile photo of Ed Hawkins

Ed Hawkins

August 27, 2026

5  out of  5
rating by Ed Hawkins
"I have been with many different insurance companies over the many decades I have been driving and this agent and her staff have by far been the best and most helpful agency i have ever been with! Thanks Tasha to tou and your team."
We responded:
"Thank you so much for the kind words! It truly means a lot to me and our team. We’re grateful for your trust and the opportunity to take care of you. Thank you for choosing our office!
"
Profile photo of Deborah Warholc Brigham

Deborah Warholc Brigham

August 26, 2026

5  out of  5
rating by Deborah Warholc Brigham
"It's been a pleasure to deal with state farm for years.State Farm is always there when you need them.They are always on top of things.I appreciate there business."
We responded:
"Thank you so much for your continued trust in our office over the years! We truly appreciate your business and are grateful for the opportunity to be here when you need us. Thank you for being part of our State Farm family!
"
Profile photo of malachi johnson

malachi johnson

August 24, 2026

5  out of  5
rating by malachi johnson
"Kim was great, and provided great assistance!"
We responded:
"Thank you so much for the kind review! We’re glad to hear Kim provided you with great assistance. We appreciate you trusting our State Farm team and look forward to helping you again whenever you need us!
"
Profile photo of KATHY HILLIARD

KATHY HILLIARD

August 24, 2026

5  out of  5
rating by KATHY HILLIARD
"Great service !!!"
We responded:
"Thank you for the 5-star review! We’re so glad you had a great experience with our team. We truly appreciate your business and look forward to continuing to serve you!
"
Profile photo of A Google User

A Google User

August 24, 2026

5  out of  5
rating by A Google User
"Ms Kim is an absolute gem. She is very courteous and patient. I just love it when she answers my calls!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear how much you enjoy working with Kim. Her kindness, patience, and dedication to helping our customers are truly appreciated. We’re lucky to have her on our team, and we appreciate you trusting us with your insurance needs!
"
Profile photo of Samantha Hanna

Samantha Hanna

August 24, 2026

5  out of  5
rating by Samantha Hanna
"I have been a loyal customer for many years! I will always recommend State Farm Insurance. Friendly, knowledgeable associates that are always available to help."
We responded:
"Thank you so much for your loyalty and for recommending our State Farm office! We truly appreciate your trust in our team over the years. Providing friendly, knowledgeable, and dependable service is always our goal, and we’re grateful for the opportunity to continue serving you!
"
Profile photo of Priscilla Harden

Priscilla Harden

August 19, 2026

5  out of  5
rating by Priscilla Harden
"They was patient with us and help us get what we needed and quickly and was very nice !"
We responded:
"Thank you for the great review! We’re so glad our team could make the process quick and easy while taking the time to help you get exactly what you needed. We truly appreciate your kind words and are always happy to help!
"
Profile photo of Stacye Alexander

Stacye Alexander

August 19, 2026

5  out of  5
rating by Stacye Alexander
"Kimberly is the best! I swapped from another company a couple of years ago and have been extremely pleased with State Farm. They’re always quick to reply and so helpful!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Kimberly has taken such great care of you and that you’ve been pleased with your decision to switch to State Farm. Providing quick, helpful, and dependable service is always our goal. We truly appreciate your trust in Kimberly and our team!
"
Profile photo of Jac Middleton

Jac Middleton

August 19, 2026

5  out of  5
rating by Jac Middleton
"Kim makes every process so easy! She’s quick to answer any questions, provide her array of knowledge, and find you the best possible rates. It was the easiest insurance process I’ve ever encountered. Much cheaper than other insurance companies as well."
We responded:
"Thank you for the amazing review! We’re so glad Kim made your insurance experience easy and straightforward. Her knowledge, responsiveness, and dedication to helping customers find coverage that fits their needs are such valuable parts of our team. We truly appreciate you choosing us and taking the time to share your experience!
"
Profile photo of Zach Benoy

Zach Benoy

August 18, 2026

5  out of  5
rating by Zach Benoy
"Megan Nowell helped me get proof of insure documents in no time. She also helped change some of the coverage info while I waited on the phone. Thank you Megan"
We responded:
"Thank you so much for the kind review! We’re glad Megan was able to quickly get your proof of insurance documents and help update your coverage while you were on the phone. We appreciate you trusting our State Farm office and will be sure to share your kind words with Megan!
"
Profile photo of Ginger Perry

Ginger Perry

August 18, 2026

5  out of  5
rating by Ginger Perry
"Megan is always very helpful with anything that comes up."
We responded:
"Thank you for the kind words! We’re so glad to hear Megan is always helpful whenever you need assistance. We appreciate you taking the time to share your experience and are grateful to have you as part of our State Farm family!
"
Profile photo of Michelle Westman

Michelle Westman

August 17, 2026

5  out of  5
rating by Michelle Westman
"Their customer service is excellent!!"
We responded:
"Thank you so much!"
Profile photo of Taylar Rushing

Taylar Rushing

July 23, 2026

5  out of  5
rating by Taylar Rushing
"Kimberly Powers is AMAZING! So easy to talk to so respectful and got me a better rate than anyone else around at leading competitors. She listened to me, not only about Insurance, but about my daily life struggles, and gave me honest and accurate and caring advice. I’m so glad that I trusted her and I will send everybody that I know to her in the near future thank you so much!"
We responded:
"Thank you so much for your wonderful review! We’re truly grateful you chose Kimberly and took the time to share your experience. It means a lot to know that she listened to your needs, and provided honest, caring advice along with a great rate. We can’t wait to help you and the people you refer—thanks again for your trust and support!"
Profile photo of Morgan Perry

Morgan Perry

July 22, 2026

5  out of  5
rating by Morgan Perry
"the best!! super fast reply, great price, amazing coverage"
We responded:
"Thank you for the 5* review! We appreciate you and your business."
Profile photo of Heather Cupples

Heather Cupples

July 22, 2026

5  out of  5
rating by Heather Cupples
"I have both my auto insurance and life insurance through this company, and I’ve had a great experience. Kim always goes above and beyond to help with any questions or concerns I may have. She is knowledgeable, friendly, and takes the time to make sure I understand my coverage and options. I truly appreciate the excellent customer service and the care she shows her clients. Highly recommend!"
We responded:
"Thank you so much for taking the time to leave this review! We’re thrilled to hear you’ve had a great experience with both your auto and life insurance.

Kim truly enjoys helping her clients—going above and beyond, answering questions, and making sure you feel confident and informed about your coverage. We truly appreciate your kind words and your recommendation."